Refund policy

We take pride in our quality. However, if something isn’t right, we’re here to help.

Returns Eligibility

• Returns are accepted only for:
  • Damaged products
  • Defective items
  • Incorrect items received
• Requests must be raised within 48 hours of delivery with proper proof (images/videos).

Non-Returnable Items

• Customized / personalized / bulk corporate orders
• Used or altered products

Refund Process

• Once approved, refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.

Replacement Option

• We may offer a replacement instead of refund, depending on the situation.

Important Note

Due to the nature of scented products, minor variations in color, texture, or fragrance intensity are not considered defects.